Returns & Exchanges

We want you to love your AVBAYBE pieces. While we do not offer refunds to the original form of payment, eligible items may be returned for store credit within 14 days of delivery.

Eligibility

To be eligible for a return:

Return requests must be submitted within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with all original tags attached.
Returns must be approved before being sent.
Items returned without prior approval will not be accepted.
Items marked Final Sale are not eligible for return or exchange.

Final Sale

The following items are Final Sale and are not eligible for return or exchange:

Holiday prints
Gift cards
Items specifically marked Final Sale
Items purchased with a discount of 35% or more

How to Start a Return

To request a return, email hello@avbaybe.com within 14 days of delivery and include:

Your order number
The item(s) you would like to return
The reason for your return

Once your return is approved, we will email you return instructions and a prepaid return shipping label.

Please do not send items back without receiving return approval first.

Return Shipping

Customers are responsible for return shipping costs.

For approved returns, AVBAYBE will provide a prepaid return shipping label. The cost of the return shipping label will be deducted from your store credit.

Original shipping charges are non-refundable.

Store Credit

Once your return is received and inspected, approved returns will be issued as store credit within 5 business days.

Store credit will be issued for the eligible merchandise amount, less the cost of the return shipping label, and will be sent to the email address associated with your order.

Exchanges

Due to limited inventory, we do not offer direct exchanges.

If you need a different size or style, you may return your eligible item for store credit and place a new order for the item you would like. Availability cannot be guaranteed.

Damaged, Defective or Incorrect Items

Not the vibe — and we’ll make it right.

Please email hello@avbaybe.com within 5 days of delivery with your order number and clear photos of the item and issue.

Once reviewed, we’ll work with you to make it right with a replacement or store credit, depending on the circumstances and product availability.